The Clinical Exchange Network team will be performing maintenance on ePrescribe and Orders & Results:
Friday, Oct. 18, 2024, 10:01 p.m.-Saturday, Oct. 19, 2024, 7:00 a.m. ET.
Saturday, Oct. 19, 2024, 8:01 p.m. ET-Sunday, Oct. 20, 2024, 7:00 a.m. ET.
You may experience brief interruptions for applications and services throughout the weekend while these network maintenance activities occur.
REF 783800
Posted on
Oct 02, 2024 - 10:05 EDT
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of October.
Maintenance Schedule
Begin: Oct. 19, 8 p.m. ET
End: Oct. 20, 7 a.m. ET
(Duration of 11 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 793304
Posted on
Oct 07, 2024 - 16:10 EDT