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Resolved Notice: Medical network Real Time Facing Issue

Incident Report for Optum Solutions

Resolved

Services have been restored, and processing times have returned to normal.

INC/CSA/Ref #INC0738379

Posted Jul 01, 2025 - 07:19 EDT

The issue has been identified, and the resolution is currently in progress.

INC/CSA/Ref #INC0738379

Posted Jul 01, 2025 - 06:40 EDT

Medical Network Realtime transactions are failing for ~50% of transactions. Troubleshooting in process.

INC/CSA/Ref #INC0738379

Posted Jul 01, 2025 - 05:35 EDT

This incident affected: Medical Network (Real Time).