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SmartPay Plus IP Address Update June 26, 2025
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
Date Identified: June 30th, 2025
On June 30th, starting at 2 p.m. EST we will again test the production environment’s IP addresses.
Thank you for your patience and understanding as we strive to improve the payment integrity and security of the SmartPay Plus Platform. Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns. Should you have any questions, concerns, or encounter any ongoing issues, please do not hesitate to contact us at pbps_support_team@optum.com.
Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns.
Best Regards,
SmartPay Plus Support
On June 30th, starting at 2 p.m. EST we will again test the production environment’s IP addresses.
Thank you for your patience and understanding as we strive to improve the payment integrity and security of the SmartPay Plus Platform. Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns. Should you have any questions, concerns, or encounter any ongoing issues, please do not hesitate to contact us at pbps_support_team@optum.com.
Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns.
Best Regards,
SmartPay Plus Support
Scheduled
Date Identified: June 30th, 2025
On June 30th, starting at 2 p.m. EST we will again test the production environment’s IP addresses.
Thank you for your patience and understanding as we strive to improve the payment integrity and security of the SmartPay Plus Platform. Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns. Should you have any questions, concerns, or encounter any ongoing issues, please do not hesitate to contact us at pbps_support_team@optum.com.
Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns.
Best Regards,
SmartPay Plus Support
On June 30th, starting at 2 p.m. EST we will again test the production environment’s IP addresses.
Thank you for your patience and understanding as we strive to improve the payment integrity and security of the SmartPay Plus Platform. Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns. Should you have any questions, concerns, or encounter any ongoing issues, please do not hesitate to contact us at pbps_support_team@optum.com.
Users can expect minimal interruption while using the SmartPay Plus application. If any interruptions occur, please contact our support analysts to report any issues or concerns.
Best Regards,
SmartPay Plus Support
This scheduled maintenance affected: SmartPay Plus.