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Optum Self Service Tool release
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Clinical Exchange Self Service Tool Enhancements are scheduled for deployment June 25, 2025, 7:00 p.m. ET. The release is expected to take no more than 3 hours. During this window, attempts to log into the website or use of the product features may be disrupted.
Included in this release:
• Rebranding changes (updates to colors and logo)
• Bug Fix: Ignore case when sorting the facility list.
• UI change: A new Customer ID field has been added to the enrollment web form. Channel Partners can use this field if they provide Optum with a unique internal ID when submitting a new practice setup.
• UI change: added a One Healthcare Username column to the User section of a Live Practice.
• UI Change: When the details of a Live Practice are being viewed, 2 new links are available at the top right of the screen that can navigate the user directly to the Caregivers or User sections. A blue up arrow at the bottom right of the page will take the user back to the top of the screen.
Included in this release:
• Rebranding changes (updates to colors and logo)
• Bug Fix: Ignore case when sorting the facility list.
• UI change: A new Customer ID field has been added to the enrollment web form. Channel Partners can use this field if they provide Optum with a unique internal ID when submitting a new practice setup.
• UI change: added a One Healthcare Username column to the User section of a Live Practice.
• UI Change: When the details of a Live Practice are being viewed, 2 new links are available at the top right of the screen that can navigate the user directly to the Caregivers or User sections. A blue up arrow at the bottom right of the page will take the user back to the top of the screen.
This scheduled maintenance affected: Clinical Exchange.