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InterQual® Cloud Solutions Maintenance
Scheduled for Feb 2, 23:00 EST - Feb 3, 01:00 EST
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Scheduled
This message is intended for InterQual® Cloud Solutions customers.
The InterQual® Cloud Solutions system will be undergoing database maintenance to address recent performance issues during the maintenance window below:
• Start: Feb. 2, 2024, 11 p.m. ET / 10 p.m. CT
• End: Feb 2, 2024, 1 a.m. ET / 12 a.m. CT
The InterQual® Cloud Solutions production environment (https://prod.ds.interqual.com) will be available during this maintenance window, though users may experience degraded performance while maintenance activities are occurring.
Contact Information
For any additional information or assistance, log onto the Customer Care Hub and submit a new case to Product Support. Product Support is also available by e-mail at interqualsupport@changehealthcare.com and phone at 800.CRITERIA (274-8374).
The InterQual® Cloud Solutions system will be undergoing database maintenance to address recent performance issues during the maintenance window below:
• Start: Feb. 2, 2024, 11 p.m. ET / 10 p.m. CT
• End: Feb 2, 2024, 1 a.m. ET / 12 a.m. CT
The InterQual® Cloud Solutions production environment (https://prod.ds.interqual.com) will be available during this maintenance window, though users may experience degraded performance while maintenance activities are occurring.
Contact Information
For any additional information or assistance, log onto the Customer Care Hub and submit a new case to Product Support. Product Support is also available by e-mail at interqualsupport@changehealthcare.com and phone at 800.CRITERIA (274-8374).
This scheduled maintenance affects: Clinical Decision Support (InterQual® Cloud Solutions).