For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
InterQual® System Maintenance
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
The following InterQual hosted solutions will be undergoing maintenance Friday, September 13, from 9 p.m. ET to 10 p.m. ET:
• InterQual® Review Manager - Hosted
• InterQual® Cloud Solutions
The InterQual® Review Manager - Hosted production environment and the InterQual® Cloud Solutions integ/test environment will be unavailable during this window.
All other InterQual hosted solutions, including the InterQual Cloud Solutions production environment, will be available during this window.
Contact Information
For any additional information or assistance, log onto the Customer Care Hub and submit a new case to Product Support.
REF 772352
• InterQual® Review Manager - Hosted
• InterQual® Cloud Solutions
The InterQual® Review Manager - Hosted production environment and the InterQual® Cloud Solutions integ/test environment will be unavailable during this window.
All other InterQual hosted solutions, including the InterQual Cloud Solutions production environment, will be available during this window.
Contact Information
For any additional information or assistance, log onto the Customer Care Hub and submit a new case to Product Support.
REF 772352
This scheduled maintenance affected: Clinical Decision Support (InterQual® Cloud Solutions, InterQual® Review Manager – Hosted).