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Live Revenue Performance Advisor sessions for December
Incident
Report for Optum Solutions
Resolved
During December 2024, Optum will hold training seminars for Revenue Performance Advisor customers. We’ve developed training events focused on a variety of topics to help you succeed with Revenue Performance Advisor.
Please join us and learn how to maximize both patient and payer revenue.
Webinar Number: 001
Webinar Name: Introduction To Revenue Performance Advisor - Part 1
Webinar Description: This course introduces the features and functionality of Revenue Performance Advisor and is recommended for all new users to gain basic product and operational knowledge.
Duration: 90 minutes
Webinar Prerequisite: None
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 2: Register
Can't attend live session? View recording HERE.
Webinar Number: 002
Webinar Name: Introduction To Revenue Performance Advisor - Part 2
Webinar Description: This course introduces features necessary to manage daily office workflows related to patient and payer revenue cycles and is recommended for all new users to gain additional product knowledge in both front and back office environments.
Webinar Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 9: Register
Can't attend session? View recording HERE.
Webinar Number: 003
Webinar Name: Introduction To Customer Care Hub
Webinar Description: This course introduces the features and functionality of Customer Care Hub and is recommended for all new users to gain basic product and operational knowledge.
Duration: 60 minutes
Webinar Prerequisite: None
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 4: Register
Can't attend session? View recording HERE.
Webinar Number: 101
Webinar Name: Revenue Performance Advisor - Claim Entry Fundamentals
Webinar Description: This course focuses on features and workflows related to creating claims in Revenue Performance Advisor and is required for new users who cannot create and submit claims from a practice management or billing system.
Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 6: Register
Can't attend live session? View recording HERE.
Webinar Number: 200
Webinar Name: Revenue Performance Advisor - Best Practices: Managing Rejections and Denials
Webinar Description: This course includes advanced workflow features that optimize revenue performance and is recommended for office managers and administrators who manage workflow performance.
Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 11: Register
Can't attend live session? View recording HERE.
Webinar Number: 300
Webinar Name: Revenue Performance Advisor: Provider Enrollment Administration
Webinar Description: This course includes features and workflows related to managing provider enrollment and is required for office managers and administrators responsible for provider enrollment.
Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 3: Register
Can't attend live session? View recording HERE.
Webinar Number: 301
Webinar Name: Revenue Performance Advisor: Payer Enrollment Administration
Webinar Description: This course includes features and workflows related to managing payer enrollment and is required for office managers and administrators who obtain processing and submission approval from payers.
Duration: 60 minutes
Webinar Prerequisite: # 001, 300
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 10: Register
Can't attend live session? View recording HERE.
REF 821404
Please join us and learn how to maximize both patient and payer revenue.
Webinar Number: 001
Webinar Name: Introduction To Revenue Performance Advisor - Part 1
Webinar Description: This course introduces the features and functionality of Revenue Performance Advisor and is recommended for all new users to gain basic product and operational knowledge.
Duration: 90 minutes
Webinar Prerequisite: None
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 2: Register
Can't attend live session? View recording HERE.
Webinar Number: 002
Webinar Name: Introduction To Revenue Performance Advisor - Part 2
Webinar Description: This course introduces features necessary to manage daily office workflows related to patient and payer revenue cycles and is recommended for all new users to gain additional product knowledge in both front and back office environments.
Webinar Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 9: Register
Can't attend session? View recording HERE.
Webinar Number: 003
Webinar Name: Introduction To Customer Care Hub
Webinar Description: This course introduces the features and functionality of Customer Care Hub and is recommended for all new users to gain basic product and operational knowledge.
Duration: 60 minutes
Webinar Prerequisite: None
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 4: Register
Can't attend session? View recording HERE.
Webinar Number: 101
Webinar Name: Revenue Performance Advisor - Claim Entry Fundamentals
Webinar Description: This course focuses on features and workflows related to creating claims in Revenue Performance Advisor and is required for new users who cannot create and submit claims from a practice management or billing system.
Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 6: Register
Can't attend live session? View recording HERE.
Webinar Number: 200
Webinar Name: Revenue Performance Advisor - Best Practices: Managing Rejections and Denials
Webinar Description: This course includes advanced workflow features that optimize revenue performance and is recommended for office managers and administrators who manage workflow performance.
Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 11: Register
Can't attend live session? View recording HERE.
Webinar Number: 300
Webinar Name: Revenue Performance Advisor: Provider Enrollment Administration
Webinar Description: This course includes features and workflows related to managing provider enrollment and is required for office managers and administrators responsible for provider enrollment.
Duration: 60 minutes
Webinar Prerequisite: # 001
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 3: Register
Can't attend live session? View recording HERE.
Webinar Number: 301
Webinar Name: Revenue Performance Advisor: Payer Enrollment Administration
Webinar Description: This course includes features and workflows related to managing payer enrollment and is required for office managers and administrators who obtain processing and submission approval from payers.
Duration: 60 minutes
Webinar Prerequisite: # 001, 300
Time: 11:00 a.m. ET/10:00 a.m. CT/8:00 a.m. PT
Date: December 10: Register
Can't attend live session? View recording HERE.
REF 821404
This incident affected: Revenue Cycle Management (Revenue Performance Advisor).