For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.

For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.

Reminder: Clinical Exchange Multi-Factor Authentication Update
Scheduled for Jan 30, 22:00 - 23:00 EST
Scheduled
For Clinical Exchange, the new functionality will be available in the certification environment on Dec. 21, 2023. We recommend that you sign in to test your integration and report any issues to the Clinical Exchange support center.

Effective the evening of Jan 30, 2024, at 10 p.m. ET, Optum’s Clinical Exchange application will be implementing a Multifactor Authentication (MFA) solution.

MFA, sometimes referred to as "two-step verification", adds a layer of protection to a website and/or application by confirming a user's identity when initially logging in. With MFA, you must verify your identity with separate methods to ensure proper access, such as:

* Something you know (e.g., a password)
* Something you have (e.g., something only an approved user would have such as your personal cell phone)

By using Optum's One Healthcare ID (OHID) for MFA, we can keep all information secure and safe.

Links to the MFA User Guide can be found on Community:


Channel Partner MFA Guide

Clinical Exchange Lab & Radiology Sponsor MFA Guide



REF: 642550
Posted Jan 23, 2024 - 10:44 EST
This scheduled maintenance affects: Clinical Network (Clinical Exchange Labs and Hospitals).