Status Page Transition Complete


The transition to our consolidated status page has been successfully completed. All products previously displayed on this status page are now available on our new status page at https://status.optum.com

This update provides a single location for service status, incident communications, and maintenance notifications, improving visibility and your overall experience.

Thank you for your patience and support throughout this transition.

Resolved Notice: RXSS RXN API - RECAST CLAIM FORMATTER - Customers are unable to submit and process claims

Incident Report for Optum Solutions

Resolved

The service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience.

#INC50944174
Posted Jul 08, 2026 - 11:44 EDT

Identified

Restoration is in progress, and the team is actively working to recover the service. Current estimates indicate recovery may take approximately one hour.

#INC50944174
Posted Jul 08, 2026 - 10:38 EDT

Investigating

The Recast Service is currently experiencing an outage. The support team has identified the issue and is actively investigating and working to restore the service as quickly as possible. Further updates will be provided as progress is made.

INC# INC50944174
Posted Jul 08, 2026 - 09:43 EDT