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Scheduled Maintenance – July 24, 2024
Scheduled Maintenance Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
Posted Jul 25, 2024 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2024 - 23:00 EDT
Scheduled
Optum will be completing system maintenance according to the following maintenance schedule beginning on Wednesday July 24th. We apologize for any inconvenience this may cause.

Maintenance Schedule
Begin: July 24, 11 p.m. ET
End: July 25, 5 a.m. ET
(Duration of 6 hours)

System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:

• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity

If you have any questions or concerns, please contact our support team at payerincoming@optum.com or through the Customer Care Hub.

What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.

REF 741250
Posted Jul 23, 2024 - 12:28 EDT
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).