Status Page Transition Complete
The transition to our consolidated status page has been successfully completed. All products previously displayed on this status page are now available on our new status page at https://status.optum.com
This update provides a single location for service status, incident communications, and maintenance notifications, improving visibility and your overall experience.
Thank you for your patience and support throughout this transition.
Resolved Notice: Central Services EPR is facing slow response time
Incident
Report for Optum Solutions
Resolved
Customers,
We have resolved the issue causing slowness within EPR. We appreciate your patience as we worked towards the solution.
INC#INC49298901
We have resolved the issue causing slowness within EPR. We appreciate your patience as we worked towards the solution.
INC#INC49298901
Identified
We are still working on the Central Services Database failover. During this time there will be a brief outage. We appreciate your patience as we’re working towards the solution.
INC#INC49298901
INC#INC49298901
Investigating
We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
INC#INC49298901
INC#INC49298901