For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
Scheduled Maintenance – September 2024
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Optum will be completing system maintenance according to the following maintenance schedule for the month of September.
Maintenance Schedule
Begin: Sep 22, 9 am. ET
End: Sep 22, noon ET
(Duration of 3 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
There will be additional maintenance outages for the month of September and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team at payerincoming@optum.com or through the Customer Care Hub .
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF#778750
Maintenance Schedule
Begin: Sep 22, 9 am. ET
End: Sep 22, noon ET
(Duration of 3 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
There will be additional maintenance outages for the month of September and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team at payerincoming@optum.com or through the Customer Care Hub .
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF#778750