Upcoming Status Page Transition
On April 26, 2026, starting at 11:00 AM ET, products will transition from this status page to a single consolidated status page. The transition is expected to take 1–2 hours.
All products will be available at https://status.optum.com, except Pharmacy products, which will transition at a later date. Thank you for your patience as we improve service visibility.
Scheduled
Dear Valued Customer,
Effective Feb. 9, 2026, the Pharmacy Enrollment telephone 877-707-0026 will no longer be available.
Action Required: Please be aware the preferred method of communication to the Pharmacy Enrollment team is via email to pharmacyenrollment@optum.com
Contact Us
If you have any questions or concerns, please contact the support team via the online support portal or call directly during business hours.
Pharmacy Support: 866-379-6389
Pharmacy Enrollment: pharmacyenrollment@optum.com
Effective Feb. 9, 2026, the Pharmacy Enrollment telephone 877-707-0026 will no longer be available.
Action Required: Please be aware the preferred method of communication to the Pharmacy Enrollment team is via email to pharmacyenrollment@optum.com
Contact Us
If you have any questions or concerns, please contact the support team via the online support portal or call directly during business hours.
Pharmacy Support: 866-379-6389
Pharmacy Enrollment: pharmacyenrollment@optum.com
This scheduled maintenance affects: Pharmacy Solutions (Pharmacy Network Solutions).