Upcoming Status Page Transition

On April 26, 2026, starting at 11:00 AM ET, products will transition from this status page to a single consolidated status page. The transition is expected to take 1–2 hours.

All products will be available at https://status.optum.com, except Pharmacy products, which will transition at a later date. Thank you for your patience as we improve service visibility.

Resolved Notice - NM CONTRACT MANAGER - Service Disruption

Incident Report for Optum Solutions

Resolved

The issue impacting Contract Manager environment has been resolved. Service was restored after unblocking affected system components and stabilizing the environment. A permanent fix is being deployed to address the underlying security vulnerability and prevent recurrence.

#INC49575022

Posted Apr 20, 2026 - 12:42 EDT

Update

Posted Apr 20, 2026 - 12:40 EDT

Update

We continue to work on resolving the outage associated with the Contract Manager environment. We are currently building and testing a new release to address the issue. Updates will be shared as more information becomes available.

#INC49575022

Posted Apr 20, 2026 - 11:31 EDT

Investigating

CM is currently experiencing an unexpected connectivity issue today, Monday, April 20, 2026. As a
result, users may be unable to access the CM application. Optum is currently working to resolve this
as soon as possible and will continue to keep you updated on the progress made to correct this
issue. We apologize for any inconvenience this may cause.

#INC49575022

Posted Apr 20, 2026 - 10:27 EDT

This incident affected: Contract Manager.