For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.

For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.

Scheduled Maintenance for Payer Communications and Payment Services – October 2024
Scheduled Maintenance Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
Posted Oct 09, 2024 - 00:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 08, 2024 - 19:00 EDT
Scheduled
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of October.

Maintenance Schedule
Begin: Oct 8, 7 p.m. ET
End: Oct 9, midnight ET
(Duration of 5 hours)

System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:

• Client Access System (CAS)

If you have any questions or concerns, please contact our support team through the Customer Care Hub.

What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.

We appreciate your patience,

Optum
Posted Oct 03, 2024 - 11:15 EDT
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).