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Resolved: Clearance Plus Acute performance issue.
Incident
Report for Optum Solutions
Resolved
Clearance Plus Acute experienced a performance issue beginning at 8 a.m. ET. This issue was resolved at 10 a.m. ET. However, this may have caused delayed responses of eligibility requests.
If you are not receiving responses, you may need to restart your interface.
INC0674360
If you are not receiving responses, you may need to restart your interface.
INC0674360
This incident affected: Revenue Cycle Management (Clearance Patient Access Suite: Bi-directional connectivity).