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Clinical Exchange Self-Service Tool Processing Delays
Incident
Report for Optum Solutions
Resolved
We are pleased to inform you that the Clinical Exchange Self-Service Tool application is no longer experiencing any delays. All requests are now being processed as expected.
Identified
The Clinical Exchange Self-Service Tool application is experiencing delays. While the application is online and you can still submit requests, please be aware that the processing of these requests is taking longer than usual.
It's important to note that the Clinical Exchange application itself is fully operational and is not affected by the self-service tool processing delays. You can continue using the Clinical Exchange application as normal.
Thank you for your understanding and patience as we work to resolve this issue.
It's important to note that the Clinical Exchange application itself is fully operational and is not affected by the self-service tool processing delays. You can continue using the Clinical Exchange application as normal.
Thank you for your understanding and patience as we work to resolve this issue.
This incident affected: Clinical Exchange.