For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
SmartPay IVR Call Forwarding Ending Dec. 31, 2024
Scheduled for Dec 31, 00:00 - 00:05 EST
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Scheduled
This message is intended for all SmartPay customers who utilize IVR call forwarding.
Please note that all call forwarding will discontinue effective Dec. 31, 2024. Please make the necessary updates to remove the SmartPay phone numbers from your customer/patient facing materials.
REF 826158
Please note that all call forwarding will discontinue effective Dec. 31, 2024. Please make the necessary updates to remove the SmartPay phone numbers from your customer/patient facing materials.
REF 826158
This scheduled maintenance affects: Provider Communications and Payment Services (SmartPay Plus for Providers).