For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.

For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.

Scheduled Maintenance – May 2025

Scheduled Maintenance Report for Optum Solutions

Completed

The scheduled maintenance has been completed.
Posted May 10, 2025 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 09, 2025 - 21:00 EDT

Scheduled

Dear Valued Customer,

Optum will be completing planned system maintenance according to the following maintenance schedule for the month of May:

Maintenance Schedule
Begin: May 9, 8:00 p.m. CT
End: May 10, 12:00 a.m. CT
(Duration of 4 hours)

System functionality will be intermittent during this scheduled maintenance window. The service impacted is:
• Client Access System (CAS)

There may be additional maintenance outages for the month of May and additional communications will be shared with those details as they become available.

If you have any questions or concerns, please contact our support team through the Customer Care Hub.

What do you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.

We appreciate your patience,
Optum

REF 17572608
Posted May 08, 2025 - 12:39 EDT
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).