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Payer Communications and Payment Services Scheduled Maintenance – September 2024
Scheduled Maintenance Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
Posted Sep 15, 2024 - 13:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 14, 2024 - 21:00 EDT
Scheduled
Optum will be completing system maintenance according to the following maintenance schedule for the month of September.

Maintenance Schedule
Begin: Sep. 14, 9 p.m. ET
End: Sep. 15, 1 p.m. ET
(Duration of 16 hours)

System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity

There will be additional maintenance outages for the month of September and additional communications will be shared with those details as they become available.

If you have any questions or concerns, please contact our support team at payerincoming@optum.com or through the Customer Care Hub.

What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.

REF 772651
Posted Sep 09, 2024 - 16:38 EDT