Status Page Transition Complete
As of April 26, 2026, all applicable products have successfully transitioned to a single, consolidated status page to improve service visibility and consistency.
All products are now available at https://status.optum.com, except Pharmacy products, which will transition at a later date. We appreciate your patience as we continue to enhance our status and communication experience.
Resolved Notice - RXN ERX NETWORK - Script Routing Incident: Intermittent Transaction Failure
Incident
Report for Optum Solutions
Resolved
Optum Insight has resolved the issue causing intermittent impact to Script Routing transactions. Impacted script-routing transactions should be resubmitted as necessary.
#INC49825179
#INC49825179
Investigating
Optum Insight has identified an issue causing intermittent impact to Script Routing Transactions. This issue is currently being investigated and an update will be provided as soon as possible.
#INC49825179
#INC49825179
This incident affected: Pharmacy Software Solutions.