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Resolved: Assurance Reimbursement Management Performance Issue

Incident Report for Optum Solutions

Resolved

Update: This issue has been resolved, and performance has returned to optimal levels.

We apologize for any inconvenience.

Action Required: None.
Posted Mar 26, 2025 - 09:57 EDT

Investigating

Assurance Reimbursement Management is experiencing an issue with performance.

This may result in:
• 502 Bad Gateway, Microsoft-Azure-Application-Gateway/v2
• Inability to log into Assurance Reimbursement Management

Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.

We apologize for any inconvenience.

Action Required: None.

REF 17015958
Posted Mar 26, 2025 - 08:22 EDT
This incident affected: Revenue Cycle Management (Assurance Reimbursement Management).