Upcoming Status Page Transition
On April 26, 2026, starting at 11:00 AM ET, products will transition from this status page to a single consolidated status page. The transition is expected to take 1–2 hours.
All products will be available at https://status.optum.com, except Pharmacy products, which will transition at a later date. Thank you for your patience as we improve service visibility.
F5 Changes to Cloudflare Update
Scheduled for Apr 9, 23:00 EDT - Apr 10, 01:00 EDT
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Scheduled
As part of Optum’s effort to continuously improve our systems, we are migrating to Cloudflare to enhance system redundancy, security and cost effectiveness.
connect.changehealthcare.com was completed last night, April 6.
This will affect both the network (Switch) and e-Prescribing, specifically the following URLs:
scriptrouting.changehealthcare.com April 9, 2026, 10:00 p.m. CT
rxnsconnect.changehealthcare.com Complete, effective March 2, 2026
connecthttppost.changehealthcare.com Complete, effective March 31, 2026
connect.changehealthcare.com Complete, effective April 6, 2026
As part of this change, the DNS names will resolve to the IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128 - 168.183.3.159).
If your firewall filters by DNS, then no action should be needed on your part.
However, if your organization does IP filtering, you will need to add to your whitelist for outbound traffic to IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128-168.183.3.159). We asked for this to be completed by March 1, 2026 to avoid disruption when the change is implemented. Above are the effective dates for each connectivity type.
If you have issues please call our customer support team at: 866-379-638
connect.changehealthcare.com was completed last night, April 6.
This will affect both the network (Switch) and e-Prescribing, specifically the following URLs:
scriptrouting.changehealthcare.com April 9, 2026, 10:00 p.m. CT
rxnsconnect.changehealthcare.com Complete, effective March 2, 2026
connecthttppost.changehealthcare.com Complete, effective March 31, 2026
connect.changehealthcare.com Complete, effective April 6, 2026
As part of this change, the DNS names will resolve to the IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128 - 168.183.3.159).
If your firewall filters by DNS, then no action should be needed on your part.
However, if your organization does IP filtering, you will need to add to your whitelist for outbound traffic to IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128-168.183.3.159). We asked for this to be completed by March 1, 2026 to avoid disruption when the change is implemented. Above are the effective dates for each connectivity type.
If you have issues please call our customer support team at: 866-379-638
This scheduled maintenance affects: Pharmacy Solutions (Pharmacy Network Solutions).