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Resolved Notice- RCM Assurance Reimbursement Management Performance Issue with Rapid Retest
Incident
Report for Optum Solutions
Resolved
Optum has resolved the earlier issue affecting Edits as a Service (Rapid Retest). Our teams have implemented corrective measures, and this functionality is working as expected.
We will continue to monitor Assurance and address issues that may arise. If you experience additional problems, contact the Assurance Support team for assistance.
Thank you for your patience as we worked to restore this functionality.
#INC48074899
We will continue to monitor Assurance and address issues that may arise. If you experience additional problems, contact the Assurance Support team for assistance.
Thank you for your patience as we worked to restore this functionality.
#INC48074899
Investigating
Assurance Reimbursement Management is experiencing an issue with intermittent performance Edits as a Service (Rapid Retest).
This may result in:
Bad Gateway Error, Unauthorized Access
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
#INC48074899
This may result in:
Bad Gateway Error, Unauthorized Access
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
#INC48074899
This incident affected: Revenue Cycle Management (Assurance Reimbursement Management).