Upcoming Status Page Transition
On August 21, 2026, beginning at 9:00 PM ET, we will transition the remaining products from this status page to a single consolidated status page. The transition will continue throughout the weekend, with all products available on the new status page by 9:00 AM ET on August 24, 2026.
Once the transition is complete, all products, including Pharmacy products, will be available on the new status page at
https://status.optum.com.
We appreciate your patience as we complete this update to enhance service visibility and provide a more consistent experience.
Scheduled
On Aug. 21, 2026, 9:00 p.m. ET, we will be transitioning our products from the current Solution Status page (solution-status.optum.com) to a single, consolidated status page. The transition will continue throughout the weekend, with all products available on the new Status Page by Aug. 24, 2026, 9:00 a.m. ET. During this time, service availability will not be impacted, though status information may be temporarily unavailable.
Following the transition, all products will be available at https://status.optum.com rather than the current Status Page, and all subscriptions will be managed through the Customer Care Hub.
No action is required on your part. This update is part of our ongoing efforts to improve service visibility and provide a more streamlined experience.
For additional information or assistance, sign in to the Customer Care Hub and submit a new case to Product Support.
Following the transition, all products will be available at https://status.optum.com rather than the current Status Page, and all subscriptions will be managed through the Customer Care Hub.
No action is required on your part. This update is part of our ongoing efforts to improve service visibility and provide a more streamlined experience.
For additional information or assistance, sign in to the Customer Care Hub and submit a new case to Product Support.
This scheduled maintenance affects: Absolute AR, MedRx, Pharmacy Data Solutions, Pharmacy Network Solutions, and Pharmacy Software Solutions.