For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
Updated incident: Clinical Exchange - SFTP connected customers
Incident
Report for Optum Solutions
Resolved
This incident has been resolved.
Update
Update:
Clinical Exchange continues to experience delays with SFTP connected customers. The primary impact is to lab results delivery. Messages are being delivered, but there is a potential delay of 1-2+ hours for message delivery.
Clinical Exchange continues to experience delays with SFTP connected customers. The primary impact is to lab results delivery. Messages are being delivered, but there is a potential delay of 1-2+ hours for message delivery.
Identified
Clinical Exchange is experiencing delays with SFTP connected customers. Please note that this includes Lab orders and results. Messages are being delivered, but there is a potential delay of 1-2 hours for message delivery.
REF 829464
REF 829464
This incident affected: Clinical Network (Clinical Exchange Channel Partners including ePrescribe and Orders & Results, Clinical Exchange Labs and Hospitals).