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Resolved: Clearance Patient Access Suite/Ahi Performance Issue
Incident
Report for Optum Solutions
Resolved
This incident has been resolved.
Investigating
Optum is experiencing an issue with performance for Clearance and AHI.
This may result in:
• 502 Bad Gateway errors
• Inability to log into Clearance
• Inability to log into Ahi
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
We apologize for any inconvenience.
REF 17016358
This may result in:
• 502 Bad Gateway errors
• Inability to log into Clearance
• Inability to log into Ahi
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
We apologize for any inconvenience.
REF 17016358
This incident affected: Revenue Cycle Management (AhiQA, Clearance Patient Access Suite).