Status Page Transition Complete
The transition to our consolidated status page has been successfully completed. All products previously displayed on this status page are now available on our new status page at https://status.optum.com
This update provides a single location for service status, incident communications, and maintenance notifications, improving visibility and your overall experience.
Thank you for your patience and support throughout this transition.
Updated Inhalation Meds Announcement
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
Scheduled
Optum Insight has completed claims testing in collaboration with the Provider Outreach & Education (POE) team to validate payment accuracy and claim reopening outcomes with the new dispense fee modifier. Based on this review, please disregard our former instruction for non-Recovery clients to take related denials to re-openings. We are actively addressing inhalation dispense fee denials for both Recovery & non-Recovery clients which occurred before inhalation claims were placed on hold Feb. 20, 2026. No action is required from providers currently.
System enhancements resulting from this collaborative testing are scheduled for completion by mid-April. At that time, claims that were previously on hold will be released for processing. We appreciate your continued partnership.
System enhancements resulting from this collaborative testing are scheduled for completion by mid-April. At that time, claims that were previously on hold will be released for processing. We appreciate your continued partnership.