For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
Resolved: Clinical Exchange Quest results processing delays
Incident
Report for Optum Solutions
Resolved
This issue is resolved. Quest results processing is now caught up.
Monitoring
Update: Quest results are processing and we expect to have all results processed by this afternoon.
We will send an update when all results have been processed.
We will send an update when all results have been processed.
Investigating
Quest results processing for all Clinical Exchange customers is currently delayed. This is only impacting Quest results
We are working to resolve this issue as quickly as possible.
REF 17521127
We are working to resolve this issue as quickly as possible.
REF 17521127
This incident affected: Clinical Network (Clinical Exchange Channel Partners including ePrescribe and Orders & Results, Clinical Exchange Labs and Hospitals).