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Resolved Notice: Medicare Eligibility - Received CMS errors for validate patient eligibility processing due a vendor processing issue
Incident
Report for Optum Solutions
Resolved
The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has been resolved.
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#INC51510582
Update
The Medicare HETS 270/271 system is currently unavailable, impacting eligibility transaction processing through TCP/IP and Web Services. CMS is aware of the issue and is actively working toward resolution. Further updates will be provided as additional information becomes available.
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#INC51510582
Investigating
Medicare Eligibility is currently down with no ETA. The MedRx teams are continuing to monitor the situation.
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#INC51510582