Upcoming Status Page Transition
On August 21, 2026, beginning at 9:00 PM ET, we will transition the remaining products from this status page to a single consolidated status page. The transition will continue throughout the weekend, with all products available on the new status page by 9:00 AM ET on August 24, 2026.
Once the transition is complete, all products, including Pharmacy products, will be available on the new status page at
https://status.optum.com.
We appreciate your patience as we complete this update to enhance service visibility and provide a more consistent experience.
Rx Connect (Switch) and e-Prescribing Updated Dates
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
Scheduled
Customers,
As part of Optum’s effort to continuously improve our systems, we are migrating to Cloudflare to enhance system redundancy, security and cost effectiveness.
This will affect both the network (switch) and e-Prescribing, specifically the following URLs:
• rxnsconnect.changehealthcare.com effective date March 2, 2026
• scriptrouting.changehealthcare.com effective date March 4, 2026
• connecthttppost.changehealthcare.com effective date March 10, 2026
•connect.changehealthcare.com effective date March 12, 2025
As part of this change, the DNS names will resolve to the IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128 - 168.183.3.159).
If your firewall filters by DNS, then no action should be needed on your part.
However, if your organization does IP filtering, you will need to add to your whitelist for outbound traffic to IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128-168.183.3.159).
We asked for this to be completed by March 1, 2026 to avoid disruption when the change is implemented. Above are the effective dates for each connectivity type.
If you have issues please call our customer support team at: 866-379-6389
As part of Optum’s effort to continuously improve our systems, we are migrating to Cloudflare to enhance system redundancy, security and cost effectiveness.
This will affect both the network (switch) and e-Prescribing, specifically the following URLs:
• rxnsconnect.changehealthcare.com effective date March 2, 2026
• scriptrouting.changehealthcare.com effective date March 4, 2026
• connecthttppost.changehealthcare.com effective date March 10, 2026
•connect.changehealthcare.com effective date March 12, 2025
As part of this change, the DNS names will resolve to the IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128 - 168.183.3.159).
If your firewall filters by DNS, then no action should be needed on your part.
However, if your organization does IP filtering, you will need to add to your whitelist for outbound traffic to IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128-168.183.3.159).
We asked for this to be completed by March 1, 2026 to avoid disruption when the change is implemented. Above are the effective dates for each connectivity type.
If you have issues please call our customer support team at: 866-379-6389
This scheduled maintenance affected: Pharmacy Network Solutions.