For further updates about the Change Healthcare cybersecurity issue, please visit Change Healthcare Cyber Response.
For imaging solutions, please visit us at Change Healthcare Enterprise Imaging.
Resolved: Medical Necessity Performance Issue
Incident
Report for Optum Solutions
Resolved
This incident has been resolved.
Investigating
Clearance Patient Access Suite is experiencing a performance issue with Medical Necessity. This may result in:
CPT code Codefinder search not processing
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
CPT code Codefinder search not processing
Optum is working to resolve this issue. We will notify you as soon as additional information becomes available.
This incident affected: Revenue Cycle Management (Clearance Patient Access Suite: Medical Necessity).