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Scheduled
Dear Valued Customer,
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of April.
Maintenance Schedule
Begin: Apr. 5, 12 noon CT
End: Apr. 5, 9 p.m. CT
(Duration of 9 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• File importing
There may be additional maintenance outages for the month of April and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF 17110808
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of April.
Maintenance Schedule
Begin: Apr. 5, 12 noon CT
End: Apr. 5, 9 p.m. CT
(Duration of 9 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• File importing
There may be additional maintenance outages for the month of April and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF 17110808
This scheduled maintenance affects: Payer Communications and Payment Services (Communications Complete - Payer).