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InterQual® 2024 December content release
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We are pleased to announce that the InterQual 2024 December content release is now available for all InterQual® Cloud Solutions customers as of Friday, December 6, 2024.
This content release includes updates to the following modules:
• InterQual® Acute Adult Criteria*
• InterQual® Acute Pediatric Criteria*
• InterQual® Adult and Geriatric Psychiatry Criteria*
• InterQual® Child and Adolescent Psychiatry Criteria*
• InterQual® Substance Use Disorders Criteria*
• Medicare Behavioral Health Navigator
• Medicare Imaging Navigator
• Medicare Molecular Diagnostics and Lab Navigator
• Medicare Pharmacy Navigator
• Medicare Post-Acute and Durable Medical Equipment Navigator
• Medicare Procedures Navigator
For Clinical Revisions and additional details about this release, go to the What’s New page on the InterQual® Resource Center and then select InterQual Content.
*Decision Reasons
Decision Reasons content has been added or updated. Decision Reasons helps primary and secondary reviewers, case managers, medical directors, and others to author consistent communications to members and providers that include clear and specific clinical reasons for decisions regarding medical necessity. Decision Reasons content is available in InterQual® Cloud Solutions only and only if the organization licenses this content add-on module. For more information about licensing Decision Reasons content, contact your Account Manager.
InterQual Cloud Solutions updates
If your organization has configured your environment to disable new criteria releases by default, you will need to log in to the Administration module and enable the criteria when you are ready to start using it.
Contact Information
For any additional information or assistance, log in to the
Customer Care Hub and submit a new case to Product Support. Product Support is available by e-mail at interqualsupport@optum.com and by phone at 1-800-CRITERIA (274-8374).
REF 831557
This content release includes updates to the following modules:
• InterQual® Acute Adult Criteria*
• InterQual® Acute Pediatric Criteria*
• InterQual® Adult and Geriatric Psychiatry Criteria*
• InterQual® Child and Adolescent Psychiatry Criteria*
• InterQual® Substance Use Disorders Criteria*
• Medicare Behavioral Health Navigator
• Medicare Imaging Navigator
• Medicare Molecular Diagnostics and Lab Navigator
• Medicare Pharmacy Navigator
• Medicare Post-Acute and Durable Medical Equipment Navigator
• Medicare Procedures Navigator
For Clinical Revisions and additional details about this release, go to the What’s New page on the InterQual® Resource Center and then select InterQual Content.
*Decision Reasons
Decision Reasons content has been added or updated. Decision Reasons helps primary and secondary reviewers, case managers, medical directors, and others to author consistent communications to members and providers that include clear and specific clinical reasons for decisions regarding medical necessity. Decision Reasons content is available in InterQual® Cloud Solutions only and only if the organization licenses this content add-on module. For more information about licensing Decision Reasons content, contact your Account Manager.
InterQual Cloud Solutions updates
If your organization has configured your environment to disable new criteria releases by default, you will need to log in to the Administration module and enable the criteria when you are ready to start using it.
Contact Information
For any additional information or assistance, log in to the
Customer Care Hub and submit a new case to Product Support. Product Support is available by e-mail at interqualsupport@optum.com and by phone at 1-800-CRITERIA (274-8374).
REF 831557
This scheduled maintenance affected: Clinical Decision Support (InterQual® Criteria).