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Resolved Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involving Enrollment Central and Provider Management.

Incident Report for Optum Solutions

Resolved

The service disruption previously reported has been resolved. The ability to validate NPI within Enrollment Central/Provider Management is restored. We appreciate your patience during this brief interruption.
Posted Dec 18, 2025 - 20:55 EST

Identified

We are aware of a service disruption that may temporarily impact your ability to validate NPI within Enrollment Central/Provider Management. We are working to ensure this is resolved as quickly as possible and we appreciate your patience.
Posted Dec 18, 2025 - 19:08 EST

Update

We are aware of a service disruption that may temporarily impact your ability to process new enrollments on Enrollment Central. We are working to ensure this is resolved as quickly as possible and we appreciate your patience.


INC/CSA/Ref #INC47279556
Posted Dec 18, 2025 - 18:48 EST

Investigating

We are aware of a service disruption that may temporarily impact your ability to process new enrollments on Enrollment Central. We are working to ensure this is resolved as quickly as possible and we appreciate your patience.


INC/CSA/Ref #INC47279556
Posted Dec 18, 2025 - 18:30 EST
This incident affected: Medical Network (Batch, Real Time).