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Scheduled Maintenance – March 2025
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Valued Customer,
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of March.
Maintenance Schedule
Begin: Mar. 15, 9 p.m. CT
End: Mar. 16, noon CT
(Duration of 15 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
There may be additional maintenance outages for the month of March and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF 16788123
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of March.
Maintenance Schedule
Begin: Mar. 15, 9 p.m. CT
End: Mar. 16, noon CT
(Duration of 15 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
There may be additional maintenance outages for the month of March and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF 16788123
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).