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Scheduled Maintenance – July 2024
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Optum will be completing planned system maintenance according to the following maintenance schedule for July.
Maintenance Schedule
Begin: July 21, 2024, 9 a.m. ET
End: July 21, 2024 7 p.m. ET
(Duration of 10 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
If you have any questions or concerns, please contact our support team at payerincoming@optum.com or through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 736400
Maintenance Schedule
Begin: July 21, 2024, 9 a.m. ET
End: July 21, 2024 7 p.m. ET
(Duration of 10 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
If you have any questions or concerns, please contact our support team at payerincoming@optum.com or through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 736400
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).