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Scheduled Maintenance: Payer Communications and Payment Services – October 2024
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
Update
Canceled Scheduled Maintenance – October 2024
Optum has canceled the planned system maintenance schedule as outlined below for the month of October.
Maintenance Schedule
Begin: Oct 2, 6 p.m. CT - Canceled
End: Oct 2, 11 p.m. CT
(Duration of 5 hours)
Begin: Oct 3, 6 p.m. CT - Canceled
End: Oct 3, 11 p.m. CT
(Duration of 5 hours)
Begin: Oct 4, 6 p.m. CT - Canceled
End: Oct 4, 11 p.m. CT
(Duration of 5 hours)
The impacted services are as follows:
• Client Access System (CAS)
There will be additional maintenance outages for the month of October and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF 791051
Optum has canceled the planned system maintenance schedule as outlined below for the month of October.
Maintenance Schedule
Begin: Oct 2, 6 p.m. CT - Canceled
End: Oct 2, 11 p.m. CT
(Duration of 5 hours)
Begin: Oct 3, 6 p.m. CT - Canceled
End: Oct 3, 11 p.m. CT
(Duration of 5 hours)
Begin: Oct 4, 6 p.m. CT - Canceled
End: Oct 4, 11 p.m. CT
(Duration of 5 hours)
The impacted services are as follows:
• Client Access System (CAS)
There will be additional maintenance outages for the month of October and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience,
Optum
REF 791051
Scheduled
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of October.
Maintenance Schedule:
Begin: Oct 3, 7 p.m. ET
End: Oct 4, 12 a.m. ET
(Duration of 5 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• Client Access System (CAS)
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What do you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 787904
Maintenance Schedule:
Begin: Oct 3, 7 p.m. ET
End: Oct 4, 12 a.m. ET
(Duration of 5 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• Client Access System (CAS)
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What do you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 787904