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Resolved notice : Medical Network Real time and RCM ASSURANCE- Cloudflare service is available

Incident Report for Optum Solutions

Resolved

The cloud fare issue has been resolved and services are available. Thank you for your understanding and patience as we worked to resolve this matter.

#INC46998736
Posted Dec 05, 2025 - 05:50 EST

Investigating

We are aware of an issue involving Medical Network Real time and RCM ASSURANCE . Our teams are currently working closely to minimize any impact and restore services. We appreciate your patience as we work to resolve this issue as quickly as possible

#INC46998736
Posted Dec 05, 2025 - 05:47 EST
This incident affected: Revenue Cycle Management (Assurance Reimbursement Management) and Medical Network (Real Time).