Status Page Transition Complete


The transition to our consolidated status page has been successfully completed. All products previously displayed on this status page are now available on our new status page at https://status.optum.com

This update provides a single location for service status, incident communications, and maintenance notifications, improving visibility and your overall experience.

Thank you for your patience and support throughout this transition.

InterQual® System Maintenance

Scheduled Maintenance Report for Optum Solutions

Completed

The scheduled maintenance has been completed.
Posted Dec 06, 2024 - 10:40 EST

Scheduled

This message is intended for InterQual® customers.

The following InterQual hosted solutions will be undergoing maintenance this weekend:
• InterQual® Cloud Solutions
• InterQual® AutoReview
• InterQual® Coordinated Care
• InterQual® Customize
• InterQual® Review Manager - Hosted

The solutions will be available during the maintenance windows below, though users may experience degraded performance while network maintenance activities are occurring:
• Saturday, Aug. 17, midnight, ET to 7 a.m. ET
• Saturday, Aug. 17, 10:01 p.m. ET to Sunday, Aug. 18, 7 a.m. ET

In addition, InterQual® Review Manager - Hosted will be unavailable due to database maintenance during the window below:
• Friday, Aug. 16, 9 p.m. ET to 11 p.m. ET
• Note: All other InterQual hosted solutions will be available during this window

Contact Information

For any additional information or assistance, sign in to the Customer Care Hub and submit a new case to Product Support.

REF 752650
Posted Aug 13, 2024 - 15:18 EDT