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Resolved Notice: RXNS PHARMACY CONNECT (CHC) - CVS Caremark Connection To Payer is Down
Incident
Report for Optum Solutions
Resolved
The issue related to CVS Caremark claim processing timeouts is now resolved. Any rejected claims can be reprocessed.
INC# INC50811865
INC# INC50811865
Update
CVS Caremark claims are still experiencing claim timeouts. Optum Insight is still working with the payer to resolve this issue. We will provide a new update as soon as possible.
INC# INC50811865
INC# INC50811865
Investigating
CVS Caremark is currently experiencing claim processing timeouts with Optum Insight resulting in ERX03 rejections. We are currently working with the payer to resolve this issue.
INC# INC50811865
INC# INC50811865