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InterQual® Review Manager and InterQual® View updates
Scheduled for Apr 4, 00:00 - 00:10 EDT
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Scheduled
The InterQual 2025 content release will be the final content release supported by both InterQual Review Manager and InterQual View. It will be available for download April 4, 2025, on Download Connect.
For Review Manager customers, multiple paths have been established to help customers migrate to alternative InterQual® software solutions before the InterQual® 2026 content release. Contact your account manager or product support to learn more about these options.
For InterQual View customers, InterQual® Mobile is included in your license and supports most of the functionality of InterQual View. It provides access to all licensed InterQual content through a desktop or mobile web browser. For more information, see InterQual Mobile Getting Started.
In addition, a new InterQual solution will be launched later in 2025, offering alternate access methods during scheduled maintenance downtime or other disruptions. Additional information on this new offering will be shared later in the year.
Contact information
For any additional information or assistance, log in to the Customer Care Hub and submit a new case to Product Support. Product Support is also available by email at interqualsupport@optum.com and by phone at 1-800-CRITERIA (274-8374).
REF 16929360
For Review Manager customers, multiple paths have been established to help customers migrate to alternative InterQual® software solutions before the InterQual® 2026 content release. Contact your account manager or product support to learn more about these options.
For InterQual View customers, InterQual® Mobile is included in your license and supports most of the functionality of InterQual View. It provides access to all licensed InterQual content through a desktop or mobile web browser. For more information, see InterQual Mobile Getting Started.
In addition, a new InterQual solution will be launched later in 2025, offering alternate access methods during scheduled maintenance downtime or other disruptions. Additional information on this new offering will be shared later in the year.
Contact information
For any additional information or assistance, log in to the Customer Care Hub and submit a new case to Product Support. Product Support is also available by email at interqualsupport@optum.com and by phone at 1-800-CRITERIA (274-8374).
REF 16929360
This scheduled maintenance affects: Clinical Decision Support (InterQual® Review Manager – Hosted, InterQual® Review Manager – Installed).