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Resolved : Clearance Patient Access Suite: Verifier
Incident
Report for Optum Solutions
Resolved
We are pleased to inform you that the issue affecting the Clearance Patient Access Suite: Verifier has been resolved. Thank you for your patience and understanding while we worked to resolve this matter. If you continue to experience any issues, please do not hesitate to contact our support team.
Identified
Issue is still the same occurring. Team is currently working to resolve this issue.
Investigating
New incident: Clearance Patient Access Suite: Verifier is not performing as expected.
03/29/2025 02:40PM ET
This message is intended for Clearance Patient Access Suite: Verifier
Clearance Patient Access Suite: Verifier customers are currently experiencing issues with Receiving payer unavailable responses for eligibility transactions. Will provide further updates as they are available. We apologize for the inconvenience this situation has caused you.
#INC0704383
03/29/2025 02:40PM ET
This message is intended for Clearance Patient Access Suite: Verifier
Clearance Patient Access Suite: Verifier customers are currently experiencing issues with Receiving payer unavailable responses for eligibility transactions. Will provide further updates as they are available. We apologize for the inconvenience this situation has caused you.
#INC0704383
This incident affected: Revenue Cycle Management (Clearance Patient Access Suite: Verifier).