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Scheduled Maintenance – December 2024
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of December.
Maintenance Schedule
Begin: Dec 6, 7:00 p.m. CT
End: Dec 6, 11:00 p.m. CT
(Duration of 4 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• Client Access System (CAS) - Viewing PDFs
• API connectivity
There will be additional maintenance outages for the month of December and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What do you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 832200
Maintenance Schedule
Begin: Dec 6, 7:00 p.m. CT
End: Dec 6, 11:00 p.m. CT
(Duration of 4 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• Client Access System (CAS) - Viewing PDFs
• API connectivity
There will be additional maintenance outages for the month of December and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What do you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 832200
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).