Upcoming Status Page Transition Complete


On August 21, 2026, beginning at 9:00 PM ET, we will transition the remaining products from this status page to a single consolidated status page. The transition will continue throughout the weekend, with all products available on the new status page by 9:00 AM ET on August 24, 2026.

Once the transition is complete, all products, including Pharmacy products, will be available on the new status page at https://status.optum.com.

We appreciate your patience as we complete this update to enhance service visibility and provide a more consistent experience.

Resolved Notice: CENTRAL SERVICE EPHARM (CHC) - Mobile Services registrations are failing for multiple customers, preventing new customers from registering.

Incident Report for Optum Solutions

Resolved

Service is restored.

INC#INC50837787
Posted Jul 01, 2026 - 11:56 EDT

Identified

We have identified the issue and are taking remediation steps. Expect resolution in next hour.

INC#INC50837787
Posted Jul 01, 2026 - 11:09 EDT

Investigating

We are experiencing degradation in new enrollments with mobile services.

INC#INC50837787
Posted Jul 01, 2026 - 10:22 EDT
This incident affected: Pharmacy Software Solutions.