Welcome to our new simplified view of this Optum Solution Status page making it easier for you to quickly get the information you need.
Update: Rx Connect (Switch) and e-Prescribing
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Customers,
As part of Optum’s effort to continuously improve our systems, we are migrating to Cloudflare to enhance system redundancy, security and cost effectiveness.
This will affect both the network (switch) and e-Prescribing, specifically the following URLs:
• rxnsconnect.changehealthcare.com effective date 3-2-2026 Complete
• scriptrouting.changehealthcare.com (TBD)
• connecthttppost.changehealthcare.com effective date 3-10-2026 11 p.m. CST
• connect.changehealthcare.com effective date 3-12-2025 11 p.m. CST
As part of this change, the DNS names will resolve to the IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128 - 168.183.3.159).
If your firewall filters by DNS, then no action should be needed on your part.
However, if your organization does IP filtering, you will need to add to your whitelist for outbound traffic to IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128-168.183.3.159). We asked for this to be completed by March 1, 2026 to avoid disruption when the change is implemented. Above are the effective dates for each connectivity type.
If you have issues please call our customer support team at: 866-379-6389
As part of Optum’s effort to continuously improve our systems, we are migrating to Cloudflare to enhance system redundancy, security and cost effectiveness.
This will affect both the network (switch) and e-Prescribing, specifically the following URLs:
• rxnsconnect.changehealthcare.com effective date 3-2-2026 Complete
• scriptrouting.changehealthcare.com (TBD)
• connecthttppost.changehealthcare.com effective date 3-10-2026 11 p.m. CST
• connect.changehealthcare.com effective date 3-12-2025 11 p.m. CST
As part of this change, the DNS names will resolve to the IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128 - 168.183.3.159).
If your firewall filters by DNS, then no action should be needed on your part.
However, if your organization does IP filtering, you will need to add to your whitelist for outbound traffic to IP Subnet 168.183.3.128 /27 (usable range 168.183.3.128-168.183.3.159). We asked for this to be completed by March 1, 2026 to avoid disruption when the change is implemented. Above are the effective dates for each connectivity type.
If you have issues please call our customer support team at: 866-379-6389
This scheduled maintenance affected: Pharmacy Solutions (Pharmacy Network Solutions).