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Updated - Scheduled Maintenance - January 2025
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Please be advised of the following maintenance update:
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of January.
Maintenance Schedule
Begin: Jan. 25, 10 a.m. CT
End: Jan. 25, 5 p.m. CT
(Duration of 7 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• Reports - Will resume at 12 p.m. CT and can be delayed for up to 2 hours
There will be additional maintenance outages for the month of January, and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience.
REF 15829108
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of January.
Maintenance Schedule
Begin: Jan. 25, 10 a.m. CT
End: Jan. 25, 5 p.m. CT
(Duration of 7 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• Reports - Will resume at 12 p.m. CT and can be delayed for up to 2 hours
There will be additional maintenance outages for the month of January, and additional communications will be shared with those details as they become available.
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
We appreciate your patience.
REF 15829108
This scheduled maintenance affected: Payer Communications and Payment Services (Communications Complete - Payer).