This message is intended for all InterQual® Review Manager Hosted customers.
We announced the availability of the InterQual 2023 January content release on January 12th. Due to a scheduling issue, the deployment did not successfully occur at that time.
The InterQual 2023 January content will be made available tonight, Friday, January 26, 2024, during the previously communicated maintenance window below: • Start: Friday Jan. 26, 2024, 10:00 p.m. ET / 9:00 p.m. CT • End: Saturday Jan. 27, 2024, 7:00 a.m. ET / 6:00 a.m. CT In addition to possible intermittent network connectivity interruptions previously announced, users may also experience up to 45 minutes of downtime while the InterQual 2023 January content release is being deployed during the maintenance window.
Contact Information
For any additional information or assistance, log onto the Customer Care Hub and submit a new case to Product Support. Product Support is also available by e-mail at interqualsupport@changehealthcare.com and phone at 800.CRITERIA (274-8374).
Posted Jan 26, 2024 - 13:43 EST
This scheduled maintenance affects: Clinical Decision Support (InterQual® Review Manager – Hosted).