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Payer Communications and Payment Services Scheduled Maintenance – October 2024
Scheduled Maintenance
Report for Optum Solutions
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Optum will be completing planned system maintenance according to the following maintenance schedule for the month of October.
Maintenance Schedule
Begin: Oct. 19, 8 p.m. ET
End: Oct. 20, 7 a.m. ET
(Duration of 11 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 793304
Maintenance Schedule
Begin: Oct. 19, 8 p.m. ET
End: Oct. 20, 7 a.m. ET
(Duration of 11 hours)
System functionality will be intermittent during this scheduled maintenance window. The impacted services are as follows:
• FTP connectivity
• File importing and reporting
• Client Access System (CAS)
• API connectivity
If you have any questions or concerns, please contact our support team through the Customer Care Hub.
What you need to do?
Please be advised of the maintenance and adjust your schedule or processes as needed.
REF 793304