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Potential CIAM Disruption

Scheduled Maintenance Report for Optum Solutions

Completed

The scheduled maintenance has been completed.
Posted Jan 29, 2025 - 00:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2025 - 20:00 EST

Scheduled

We will be making changes to the CIAM production server sign-on for Assurance and users may receive errors.

The deployment time window will be:
January 28th, 7 p.m. - 11:30 p.m. CST

During this time there may be a momentary disruption to Assurance logins.

Action required:
Please retry your sign-on. If there continues to be an issue, please call Assurance Support at 800-457-1209.

REF 15952387
Posted Jan 24, 2025 - 17:11 EST
This scheduled maintenance affected: Revenue Cycle Management (Assurance Reimbursement Management, Clearance Patient Access Suite).